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Integrated Messaging

The primary objective of this project was to design and integrate a cohesive messaging feature within the existing Treatspace application. This feature acted as a unifying communication system, seamlessly connecting patients, healthcare providers, and service providers. The development process encompassed creating a user-friendly, HIPAA-compliant messaging interface, establishing backend support for real-time message exchanges, integrating with existing patient and provider databases, and implementing stringent security protocols to ensure the safety of sensitive information. The end result was a comprehensive solution that eradicated communication barriers and significantly enhanced information exchange within the healthcare domain.

The Problem Statement & Solution

User Personas

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Feature Prioritization

After UX mockups hit the stage, I gathered the users and stakeholders to spill the tea! 🗣️ wanted to hear it all and make this project pop! 🎉

Initiated a process of profound engagement and insight with our users through meticulous user interviews, allowing them to share invaluable feedback, akin to discovering golden nuggets. Additionally, we orchestrated an impressive presentation for stakeholders, revealing our ingenious plans in a manner that left no stone unturned. Following these interactions, armed with the received feedback, we meticulously iterated and refined our project, demonstrating a commitment to enhancement and fine-tuning at every step of the journey.

Brainpower Exchange: User Interviews

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Stakeholder Spotlight: Presentation Extravaganza


🏆 Feature Frenzy: MoSCoW Method

  • Had a blast categorizing and prioritizing features using the MoSCoW method.

  • Must-haves got the crown, Should-haves joined the party, Could-haves got a nod, and Won't-haves waved goodbye!

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The result? A rockstar project ready to roll, curated with love and lots of UX magic! 🌈✨

Few Solution Snapshots


Project Impact

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Future Product Roadmap

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